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Keep
your mind on “The Mission”
Tim
Holt
My
father and mentor, a recently retired 43-year State
Farm Insurance Agent, taught me everything I need to
know to be successful in the insurance business.
Dad summarized the philosophy in two sentences:
1.
"Treat every customer you talk to as if they
are the ONLY customer you have."
2. "Always keep your mind on the mission
and never on the commission."
The mission consisted of these 3 iron clad rules:
•
Always do what's right for your customer,
even if it's not the best thing for you.
• Always talk straight to your
customers, never lie.
• Make customer service the #1
priority of your business.
Tim Holt, with
his father Art
Hi,
my name is Tim Holt and welcome to eAZHealthInsurance
.
I can provide you with a wide range of policies from the top rated companies
in the state to handle your individual and family health insurance needs. Insurance
has been a part of my life since I was a boy. I was born and raised
in a small suburb of Pittsburgh, PA. My father started and built a
very successful local Insurance Agency in Pittsburgh and he brought me into
the business and I started working for him full time in 1989. My father
retired a couple years ago (I'm 49 years old so it's been awhile ago) and
it was actually his sister, Diane Dunning, a fellow adviser at eAZHealthInsurance
,
that introduced me to Wiley Long, the President of HSA
for America, that lead me to the wonderful career that
I enjoy today. I
really enjoy the interaction that I have with my customers, and knowing
that I am playing a role in helping them choose a health care plan that
works for them and their family, and still fits into the monthly budget.
I can't relate to you how good it feels when you can actually help someone
get the exact health plan that they want, at a price they can afford. Just
last week I had a call from Sheila S. thanking me for getting her husband
to choose a health insurance plan for their family. She told me "before
you started talking to him, he wouldn't even say health insurance out loud
let alone purchase a policy". We started off talking about how
the Dallas Cowboys were going to do this year, and ended up getting his
family covered with a great policy.
“I looked into HSAs
on many websites and it was Tim Holt's customer
service and availability to answer my questions
that convinced us to get our insurance through your
company.”
“I
looked into HSAs on many websites and it was Tim
Holt's customer service and availability to answer
my questions that convinced us to get our insurance
through your company. I asked Tim many questions.
He was very knowledgeable and did a great job answering
my questions.”
“I chose your company beTX
use of the customer
service I received. That is what you do best.
I have already recommended you and plan to give
that person the "for a friend" packet
I received from you last week. Thank you for
your great customer service.”
Ernest
Adkison
What Cheer, IA
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Helping people
seems to run in the family. My sister Pam is a
Registered Nurse, my younger brother Jeff is a computer
engineer that works for a company that helps the disabled
communicate, and my older brother Terry is the CEO and
owner of an Oil and Gas Consulting firm. He tells
me “I'm the guy that is responsible for the heat
you have in your house during the winter.”
Mom is now and has always been the “glue”
that holds the whole family together. I laugh
now at how she used to anguish over whom to go see if
my brothers and I would be playing baseball on the same
night. She is the true matriarch of the family!
Go
Steelers!
Sports have
always been a big part of my family since I was born.
The entire family is physically active with a passion
for sport and athletic events. Since I was raised
in Western Pennsylvania (Joe Montana, Dan Marino, Johnny
Unitas, and more) football ruled the day. My father
has had season tickets since 1970 to the Pittsburgh
Steelers. We still share and still divide the
season tickets among the whole family, three generations
of Steelers fans in the family now.
I also played
football and was fortunate enough to have received many
scholarship offers from many Universities to go and
play football for their program. I had an appointment
to the Naval Academy; however, I changed my mind and
accepted a full scholarship from the University of Tulsa.
Tulsa was great and I enjoyed all 4 years I spent in
school there. One final note, I was recently honored
to be inducted into my High Schools Sports Hall of Fame!
“Tim has strong
expertise and helped me tremendously as a first-time
buyer…I also felt like he was there to
help me instead of making money.”
“My
shopping experience was pleasant …Tim was
awesome and made everything clear and easy.
He has strong expertise and helped me tremendously
as a first-time buyer. I do feel we have
the best plan to fit our needs. I also
felt like he was there to help me instead of
making money.”
Karly
Ward
Lakewood, CO
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I also have a three-year
old Golden Retriever. Her name is Maggie and I have spoiled her rotten-she
is my shadow and my “little pup.” She can usually be found
under my desk or laying on my chairs legs during the day when I am on the
phone with customers. Maggie demands attention and exercise though,
so that means I have to exercise also! A win-win for Maggie and me. Maggie
and Tim At eAZHealthInsurance
,
we represent all of the top health insurance companies and we do not favor
any single company. We will find you the best rates on the plans offering
the exact benefits that you want to see covered in your health insurance
policy. You are my only loyalty.....YOU! Your needs as my customer
always come first. I do not do or believe in pressure sales tactics.
I am an “old hat” in this industry and I fully realize that a
health insurance plan should be bought by you.....and not sold to you!
“Thank you Tim.
Your service has been fantastic.”
“Thank
you Tim. Your service has been fantastic.
We were both concerned about what to do... You
made it seamless and effective. It's been
a pleasure.”
Rosario
Holguin
Communications Director
El Paso, TX
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When you call eAZHealthInsurance
,
ask to speak with Tim Holt and I promise that when you dealing with me,
I will always be true to “The Mission” and will work with you
until we find you exactly what you are looking for, at the best price available
to you in the state.....Guaranteed! Take
care and I will talk with you soon! Sincerely,
Tim Holt
TimHolt@eFLHealthinsurance.com
866-585-7661 - Phone
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